Latinos in Success
Latinos in Success
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Empowering Growth in Customer Success and Coaching

Empowering Growth in Customer Success and CoachingEmpowering Growth in Customer Success and CoachingEmpowering Growth in Customer Success and Coaching

Grow your business by delivering value

Empowering Growth in Customer Success and Coaching

Empowering Growth in Customer Success and CoachingEmpowering Growth in Customer Success and CoachingEmpowering Growth in Customer Success and Coaching

Grow your business by delivering value

Welcome!


I’m Priscila Fletcher, a Customer Success Coach and consultant dedicated to helping founders, coaches, and individuals unlock their potential in the tech and customer success space. 


With over 11 years of experience in the industry and a passion for community-building, I partner with founders to build and strengthen their business strategy and customer success departments. 


Whether you’re looking to launch a coaching business, elevate your customer success impact, or develop a strategic approach to customer relationships, I’m here to support you every step of the way.


Through one-on-one coaching and customized consulting, I focus on practical solutions that drive real results. 


For founders and coaches, my approach combines strategic insights with actionable steps to scale your business and build sustainable customer success practices. 


For individual professionals, I offer tailored guidance in customer success, leadership, and career development, equipping you with the tools to advance confidently in your career.


Ready to take the next step in building a successful, impactful career or business? 



Let’s connect and make it happen.

Book a Call

Meet Priscila Fletcher

My name is Priscila Fletcher, and I’m a Customer Success Coach and founder of Latinos in Success. 


With more than 11 years in the tech industry, I began my career in sales and eventually found my true passion in Customer Success.


I thrive on building—whether it’s guiding founders in shaping their business strategy and establishing their customer success departments or empowering individuals to grow in their careers. 


Community, growth, and leading customers through every stage of their journey are what drive me every day.

Why Choose me?

With a deep background in tech and customer success, I bring over 11 years of hands-on experience in building strategies that drive growth and value. My journey—from sales to customer success, and from Brazil to New York—has equipped me with the insights and resilience to understand the challenges founders, coaches, and CS professionals face.

Awards & Achievements

Awards and Achievements
Award 2024 Top Strategist

Here’s what sets me apart:

Business Strategy

Strategic Expertise:

I don’t just offer guidance; I deliver actionable strategies. Whether it’s helping founders build their customer success departments or guiding coaches in launching their businesses, my approach is rooted in proven frameworks and real-world experience.

Community-Driven:

As the founder of Latinos in Success, I’m passionate about fostering a supportive, growth-focused community. My work is driven by the belief that everyone, regardless of background, should have access to the tools they need to succeed.

Holistic Customer Journey Insight:

I thrive on guiding clients through every phase of the customer journey, from onboarding to success. My focus on building sustainable relationships ensures you’ll not only grow your business but also retain and delight your customers.

Empowering Approach:

Your success is my goal. I prioritize empowerment, providing the knowledge, support, and tools you need to feel confident and capable as you grow. I’m here to help you make a lasting impact in your field.

When you work with me, you’re not just getting a consultant—you’re gaining a dedicated partner invested in seeing you succeed.

What Clients Are Saying

Connect with me on LinkedIn

Frequently Asked Questions

Please reach us at prifletch@latinosinsuccess.com if you cannot find an answer to your question.

You should consider hiring me if you’re:

  • An Individual Professional: Seeking career coaching, mentorship, or guidance to advance in your role.
  • A Business Founder or Leader: Needing expert support to build or optimize your Customer Success strategies and processes.
  • A Coach or Consultant: Looking to enhance your approach to engaging clients and driving measurable results.


You can expect a tailored approach focused on your specific needs, actionable insights, and measurable results. Whether it’s a coaching session, a strategy workshop, or an in-depth consulting engagement, I focus on delivering value and impact.


Services are delivered virtually, through one-on-one coaching sessions, group workshops, or customized consulting projects. I leverage tools like Slack, Notion, and others to ensure seamless communication and collaboration.


With over 18 years of experience across sales, finance, and Customer Success, I bring a unique combination of skills, data-driven insights, and a deep understanding of the customer journey. My community-building efforts, including founding Latinos in Success, set me apart as someone deeply invested in creating opportunities and driving meaningful change.


Getting started is easy! You can:

  • Book a discovery call to discuss your needs and goals.
  • Explore the specific services I offer on this website.
  • Join my community (Latinos in Success) to engage with like-minded professionals.


Contact Us

I would love to hear from you!

Contact us!

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